Subscribe to our Newsletter

Under direct supervision of the Director of IT, provide prompt and accurate response to and diagnose problems through discussions with end users, research, diagnose and resolve moderately complex technical problems. Respond to requests for technical support as well as document, track, and monitor the problems to ensure a timely resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Supports desktop and laptop computer systems and applications for staff and business unit organizations.
Responsible for the following functions:

Setup, testing and implementation of all desktop and laptop computer systems.
Manage the corporate desktop, laptop and lab computer systems to ensure performance & availability.
Maintain office and lab computer configurations …